Privacy Policy – Updated May 2018

Energy Advisory Service, Part of National Energy Ltd Privacy Statement

Your privacy is very important to Energy Advisory Service, this privacy policy explains how we use and protect any information given.

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be in accordance with our privacy policy.

The information that you submit is only used within Energy Advisory Service, we do not pass any details to any third parties. You can inform us at any time if you wish to withdraw any or all consents given, by emailing us at info@energyadvisoryservice.co.uk.

Energy Advisory Service may change this policy at any time by updating this page.

Website

The information contained within this website is for information purposes only. We have taken great care to make the information within this website correct at the time of writing, however, we accept no liability for inaccuracies as the information is for guidance.

Privacy Policy

Personal data submitted on this website will be used for the purposes specified in the privacy policy or in relevant parts of the website.

What we collect:

  • Name, Address
  • Contact information, phone number and email address

What we do with the information:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Electronic and manual internal record keeping
  • We may periodically send promotional/update emails about new treatments, special offers or other information which we may find useful.

Website Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

If our website contains links to other websites you should note once clicked on this link to leave our site, we don’t then have control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

Right to be forgotten

In line with the principles set out in GDPR you have the right to request that all personal data held by Energy Advisory Service is erased, but only after a minimum period of 6 years has elapsed since your last treatment, and assuming that this information is not subject to ongoing issues for which it may be required.

Access

You have the right to access all the information Energy Advisory Service holds on you, either electronic or written, including photographs, at any time. To do so you must inform us in writing of your request to Energy Advisory Service, 2/3, 48, Clyde Offices, West George Street, Glasgow, G2 1BP

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible on info@energyadvisoryservice.co.uk. We will promptly correct any information found to be incorrect.

Data Protection Officer

Energy Advisory Service is registered with the Commissioner’s Office and we have in place a Data Protection Officer who oversees compliance with current regulatory requirements. We take all precautions to keep your information private and secure, however, data transmission across the internet may not be secure and we cannot guarantee the security of data sent over the internet.

Data Protection Officer – Danny Braidwood

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